Defibrillator AED Level 2 (VTQ) – 1/2 Day

Halton Chamber of Commerce 7th Floor, Municipal Building, Kingsway, Widnes,

This course is aimed at anyone who requires a course in AED use. Learning AED skills is becoming more important with the increase in the numbers of units in the […]

PAT Testing Training Course – 1-Day

Halton Chamber of Commerce 7th Floor, Municipal Building, Kingsway, Widnes,

Whether you are a small High Street shop, or a huge multi-national organisation, ensuring your staff and workplace are safe is paramount. Inspection and testing of your electrical equipment is one […]

Data protection (GDPR) and Telemarketing – Effective Telephone Skills -1-Day combined training course

Halton Chamber of Commerce 7th Floor, Municipal Building, Kingsway, Widnes,

This course combines what you need to know about data protection legislation with practical application of telephone skills. The morning session offers a practical and interactive guide to data protection legislation, with the opportunity to share your experiences, address your concerns and develop your strategy for compliance. After lunch will be a workshop giving advice […]

Excel Level 1 – Mastering the Essentials – 1 Day training – face to face

Halton Chamber of Commerce 7th Floor, Municipal Building, Kingsway, Widnes,

Own laptops required!  Overview This course gives you all the essentials you need to get started with Excel. You will learn how to use spreadsheet layout to best effect; how to enter and change data; tips and shortcuts; arithmetic formulas; functions and printing. If you have numbers to manipulate in your business, this is the […]

Effective Telephone skills – 1/2 day – face to face

Halton Chamber of Commerce 7th Floor, Municipal Building, Kingsway, Widnes,

THE TELEPHONE TRAINING  DESCRIPTION and OUTLINES: Grow your business with tailored telemarketing training for your staff.  Novices to experienced sales executives will bring in more new customers from telesales appointments. […]

How to Manage Complaints Effectively training – 1/2 day face to face

Halton Chamber of Commerce 7th Floor, Municipal Building, Kingsway, Widnes,

Duration ½ Day Overview Our immediate reaction to any sort of complaint, is often - and naturally - very defensive. Therefore we need to be able to deal with complaints successfully with a non-defensive attitude. However, people who complain to us are giving us a second chance - they have not already gone to the […]

Effective Telephone Skills – 1/2 day – face to face

Halton Chamber of Commerce 7th Floor, Municipal Building, Kingsway, Widnes,

TELEPHONE TRAINING DESCRIPTION and OUTLINES: Grow your business with tailored telemarketing training for your staff.  Novices to experienced sales executives will bring in more new customers from telesales appointments. Open telemarketing workshops are cost effective, down to earth, interactive guides on making business appointments on the phone. Onsite training will give solutions to individual and […]

Excel 1 Day Advanced – Smarter Working – face to face

Halton Chamber of Commerce 7th Floor, Municipal Building, Kingsway, Widnes,

SMARTER WORKING Duration 1 day Overview This course will extend your knowledge of Excel by introducing concepts which will allow you to analyse numerical data more stringently and to automate commonly used procedures. Recommended for Staff who are already using Excel to analyse data and want to be able to extend their knowledge and work […]

PowerPoint Advanced – Adding the Finishing Touches – 1 Day – face to face- NOW FULL

Halton Chamber of Commerce 7th Floor, Municipal Building, Kingsway, Widnes,

ADDING THE FINISHING TOUCHES Duration 1 day Overview This course will extend your knowledge and skills in PowerPoint and enable you to create and deliver more complex presentations and to design to a company/organisation style or standard. Recommended for Staff with experience of producing presentations who want to produce customised presentations. What do you need […]